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YOUR DATA

Delete your account and your data.

You can request the deletion of your AI-Training account and associated data at any time.

AI-Training • 3N Technologies • Last updated: August 2026
PROCEDURE

Everything you need to know before deleting your account

01 Introduction 02 From the app 03 Manual request 04 Deleted data 05 Temporary retention 06 Third-party services 07 Subscription 08 Processing time 09 Contact
01

Introduction

This page explains how to delete your AI-Training account and the personal data associated with it.

Account deletion is a permanent action. Once deletion has been completed, the relevant data generally cannot be restored.

This procedure is provided in particular to allow users to exercise their rights regarding personal data and to have an accessible way to delete their account.

02
RECOMMENDED METHOD

Delete your account from the app

You can delete your account directly from the AI-Training application.

  • Open the AI-Training app on your smartphone.
  • Open the Menu.
  • Go to Personal data.
  • Select Delete account.
  • Confirm your request when prompted by the app.

Once your request has been confirmed, the deletion procedure is initiated.

03

Delete your account by manual request

If you can no longer access the application, you can request deletion of your account manually.

Send your request to:

support@ai-training.app

Recommended subject: AI-Training account deletion request

To help us identify the relevant account, please provide:

  • The email address used for your AI-Training account.
  • Your first and last name, if necessary to identify your account.
  • A clear request to delete the account and associated data.

To prevent fraudulent deletion, we may carry out a reasonable verification to confirm that the request was made by the account holder.

04

Data deleted or anonymised

When your account is deleted, data related to your use of AI-Training are deleted or, where appropriate, anonymised.

This may include:

  • Your user profile: email address, first name, last name, profile picture, language and profile information.
  • Your sport settings: goals, availability, preferences and training settings.
  • Your activities: sessions recorded or imported into AI-Training.
  • Your sport and physiological data: heart rate, HRV, power, cadence, speed, VO2max, sleep, recovery, hydration, fatigue and other associated data where available.
  • Health information you provided: including injuries, stress, recovery or menstrual-cycle information where entered.
  • Your training plans: generated programmes and associated data.
  • Account-related interactions: where they can be directly linked to your profile and deletion applies.
05

Data that may be retained temporarily

Certain information may not be deleted immediately where retention remains necessary for a legitimate reason or to comply with an applicable obligation.

This may include:

  • Compliance with legal or accounting obligations.
  • Service security, abuse prevention or fraud detection.
  • Managing a dispute or defending legal rights.
  • Temporary copies contained in backup or replication systems.

Where data are retained for one of these reasons, retention is limited to the period necessary for the relevant purpose.

Truly anonymised information that no longer allows a user to be identified may also be retained in aggregated form.

06

Data synchronised with third-party services

With your authorisation, AI-Training may be connected to compatible third-party services and platforms.

This may include:

  • Garmin
  • Suunto
  • Polar
  • Strava
  • Apple Health
  • Compatible calendar services.

Deleting your AI-Training account does not automatically delete data stored directly by these providers.

If you also wish to delete data held by a third-party service, you must use the tools or procedures provided by that provider.

07
IMPORTANT

Account deletion and Premium subscription

Deleting your AI-Training account does not automatically cancel a Premium subscription purchased through the App Store or Google Play.

If you have an active subscription, you must cancel it separately from your Apple or Google account settings, depending on the purchase channel used.

We recommend doing this before permanently deleting your AI-Training account.

08

Processing time

Deletion requests are processed as quickly as reasonably possible and, where a regulatory deadline applies, in accordance with that deadline.

A request requiring identity verification or specific technical operations may require additional time.

Residual copies may also remain temporarily in technical backups before being deleted according to the normal backup renewal cycle.

09

Contact

For any question regarding deletion of your account or personal data, contact us at:

support@ai-training.app

You can also use our contact form.

YOUR RIGHTS

Additional information

PRIVACY Privacy Policy

Learn how your personal data are processed and protected.

USE Terms of Use

Read the terms applicable to the use of AI-Training.

SUPPORT Contact us

Have a question about your account or your data?

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